Contact & Terms

We welcome your feedback and are happy to answer any questions. We never provide or disclose our customers' details to any other organisations.

Email:

(enquiries@kangarookards.co.uk)

Telephone:

We provide our telephone number on Order Confirmation e-mails and replies to

e-mailed requests. We do this to avoid disruption to our business by unsolicited sales calls.

Post:

If you prefer to pay by cheque (rather than online) you can send this together with a print-out of your completed Shopping Pouch page (make sure you have met the minimum order value).

Select your cards in the normal way - just don’t hit the “Go to Checkout” button.

Kangaroo Kards
Roowan Tree Cottage
Achnahanaid
PORTREE
Isle of Skye
IV51 9LH

Personal Callers – By Appointment:

Please telephone if you would like to visit us to view and purchase cards from the range. Several cards of each design are displayed here in a "card spinner".

Distance Selling Regulations

When purchasing from kangaroo kards, your rights are fully protected under the Consumer Protection (Distance Selling) Regulations 2000.

We aim to post out orders generally within 24 hours of receipt although some small delays may occur during staff holiday periods (typically March and August).

You have the right to change your mind after you have ordered and can cancel an order within seven working days (starting the day after the cards are received). The Regulations stipulate this cancellation should be in writing (e.g. by letter or e-mail).

The cards should be returned in the condition they were received in, together with the original packaging. You should pay the return postage and a Proof of Postage Certificate - these are free - or even Recorded Delivery would be wise (as would enclosing a copy of the cancellation letter or e-mail in the package).

We will process a full refund of the Order Value (or the appropriate percentage if you are keeping a percentage of the Order) generally within 24 hours of receipt of the returned cards.

For more detailed information on your Distance Selling Rights you can contact:

Consumer Direct
Telephone: 0845 040 506
Minicom: 0845 128 1384
Website: www.consumerdirect.gov.uk
(Consumer Direct is funded by the Office of Fair Trading).